Best Business Change Consultancy


As a change management consultancy our mission is to support leaders with tackling complex business challenges that require change. We do it by using a people led approach so the it is embedded and transforms a business.



We work with leaders to change a culture when the current beliefs and behaviours don’t support the future direction of an organisation. Whatever the reason your existing culture isn’t delivering what your business needs, we can help you transform  it – building a supportive environment where your business can progress, survive and, ultimately, thrive.



Our Change Maturity Assessment is a comprehensive insight into your organisation to respond and adapt to strategic changes. The assessment is based on our evidence-based model, which was developed using data from over 50 organisations and 2000 participants to assist organisations to reliably assess and develop their change capability.


We support our clients to deliver and/or develop practical cost-effective engagement and implementation strategies that attract, engage and deliver transformational change, enabling true benefit realisation for your organisation to flourish. There is a story in every project we deliver. A personality ingrained by those who design and deliver it. No matter what our clients’ change challenge, we will offer the people, the smarts, the desire and dedication to get the job done right.

What we do

At PCC we build tailored people and organisation change solutions to help our clients achieve their strategic ambitions – reflecting their uniqueness but also grounded in rigorous analysis and data-driven insight – to create lasting, differentiated changes and  value.

Premier Change consultants have held senior change, transformation and communications roles within large organisations. We understand budgetary and practical constraints and the need to get to grips with a situation quickly. That’s why we provide practical, achievable recommendations that we can help you implement. We believe in building internal capability, our repeat business is because of our reputation for value for money and integrity.

We are natural disruptors, challenging the culture and way things are done. By applying rigorous measurement techniques using our  proven change maturity  methodology to establish what is already in place and how to build on that. The  results speak for themselves as we work alongside you to develop robust strategies that will increase your companies likelihood of successful implementation of change. The success of any transformation  relies in the enlistment and commitment of the organisation area(s) that own that change. In addition our ‘How to ‘ workshops are designed to be highly interactive and delegates bring their own projects/programmes & are encouraged to share their experiences with one another

What our customers are saying

Jane Sandwith
Coach and change consultant

Karen is an enthusiastic advocate for implementing robust processes to enable sustainable business change. She brings a thorough knowledge of the principles and tools that support leaders in achieving clarity re benefits and the potential for integration across multiple change programmes in large, complex organisations. Karen brings challenge to the most senior level without conflict.  circumstances

Ben Scanlan
Psychotherapist and Coach

Karen has a rare ability of being able to communicate with a wide range of stakeholders and in doing so create real energy and commitment from all involved. Karen is most definitely an expert at connecting people with process and understanding their base motivations to lead change. I would happily work with, or for, Karen in the future and have no hesitation in recommending PCC

Dan Cuthbert
Customer Contact - Customer Experience

Karen is a strategic thinker who made a massive difference to the organisation and to the customer experience at TfL. She’s great to work with. Tremendous patience and keeps her emotions on an even keel so that everyone around her can focus on their objectives. Karen is a born leader and I wouldn’t hesitate to work with PCC  again. 

Peter Venn
Project Management Cheerleader and Senior Management Consultant

Capable, focused, and great relationship and project management, all true. But then add spirit, passion and joie de vive, and you are starting to get a fuller picture. For anyone struggling to understand what “presence” is, get to know Karen and her team